How patients perceive the role of hospital chaplains: a preliminary exploration

Abstract

Objective: An exploratory study of the attitudes of hospital patients to the service provided by hospital chaplains.

Design: Questionnaire study of hospital inpatients in December 1992.

Setting: One large teaching hospital in London.

Patients: 180 hospital inpatients in 14 different general wards, 168 (93%) of whom agreed to take part.

Main measures: Attitudes to chaplains and their role contained in 12 questions developed during a pilot study on hospital inpatients (16) and staff (14) and their relation to patients' age, sex, length of hospital stay, and religious beliefs, according to Kendall rank order correlations.

Results: Of 168(93%) respondents, 72(43%) were women; mean age of patients was 63.1 (SD 16.8) years. Forty five (27%) were inpatients of three days or less and 22(13%) for one month or more. 136(81%) were Christian; 17(10%) atheist, agnostic, or had no religion; and 15(9%) were of other religions. In general, patients showed positive attitudes towards the role of hospital chaplains and to the services they provided. The correlation analysis showed that there was a significant tendency for older patients, those who had been inpatients for longer, and those with religious beliefs to be more sympathetic to the role of hospital chaplains.

Conclusions: Hospital chaplains provide a service which is appreciated by patients. This study provides a simple instrument for assessing patients' attitudes to chaplains.