Patient satisfaction report paves way to improved care
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- PMID: 10162025
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Patient satisfaction report paves way to improved care
QRC Advis.
1996 Nov.
Abstract
In this article, the second in a two-part series, we show how a data-driven clinical model was implemented to improve care using patient satisfaction reports. Last month, we outlined the essential components of a data-driven clinical model and summarized two research paradigms that provide the theoretical foundation for such a model.
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