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. 1998 Nov;48(436):1771-2.

Can patients predict which consultations can be dealt with by telephone?

M Stevenson  1 , J Marsh, E Roderick
Affiliations

Can patients predict which consultations can be dealt with by telephone?

M Stevenson et al. Br J Gen Pract. 1998 Nov.

Erratum in

  • Br J Gen Pract 1998 Dec;48(437):1874

Abstract

The use of telephone consultations to reduce the workload of general practitioners is well established both in this country and abroad. The principal aim of this study was to discover the proportion of consultations currently carried out in the surgery that would be suitable, for both doctor and patient, to be managed over the telephone. The second aim was to establish what proportion of such consultations could be predicted.

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References

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