Forecasting systems in managing hospital services demand: a review of applicability and a measure of utility

Abstract

A comprehensive literature review of forecasting methodologies and their specific applications to managing hospital services demand provided a credible base for the ensuing study of current forecasting usage. A sample of 40 hospitals was analyzed to measure the current perceived urgency to utilize forecasting systems. These findings were then compared with perceived actual usage. The incidence of formal forecasting systems actually being utilized was lower than the perceived need to use such systems. Identification of principal methodologies utilized and an assessment of computer-assisted forecasting indicated that a strong reliance on qualitative, manually-derived methodologies still remains. Correlation analyses of key exogenous variables indicated that the larger sized hospitals utilized computerized methodologies and had the highest measures of perceived need for, and actual practice of, formal forecasting programs.