The use of a prioritization matrix to preserve quality resources

Abstract

The prioritization of QI activities and clinical studies is necessary in identifying and developing programs that improve care and service. In practice, significant factors that contribute to higher matrix scores are as follows: The activity affects both high-volume and high-risk populations The activity uses secondary rather than primary data sources The activity incorporates outcome as well as process measures. Through the use of formal, systematic procedures and an objective tool such as the prioritization matrix, quality professionals can develop and successfully implement QI activities and clinical studies. The process described here is useful when resources are limited or fixed or when the activity supports integrated methods used by both MCO clients and other MBHOs, because it can reduce the overall costs of designing a study, implementation, analysis, reporting, and monitoring.