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. 2000 Apr;50(453):305-6.

Evaluation of a direct doctor-patient telephone advice line in general practice

A Stuart  1 , S Rogers, M Modell
Affiliations

Evaluation of a direct doctor-patient telephone advice line in general practice

A Stuart et al. Br J Gen Pract. 2000 Apr.

Abstract

A general practitioner-staffed direct access telephone advice line was made available for 30 minutes every morning at an inner-London practice to advise patients with urgent problems. Users valued the service, but the impact on surgery consultations was too small for this to be advocated as an alternative to emergency consultations.

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