Who are you, and who are we? Looking through some key words
- PMID: 11281870
- PMCID: PMC5061399
- DOI: 10.1046/j.1369-6513.1999.00034.x
Who are you, and who are we? Looking through some key words
Abstract
The terminology used to describe individuals who come into contact with health services is problematic. Many of the most commonly used words, for example, patient, consumer, user, carry overtones or imply characteristics, which may be misleading or unacceptable to those to whom they are applied.
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