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. 1999 Mar;2(1):3-6.
doi: 10.1046/j.1369-6513.1999.00034.x.

Who are you, and who are we? Looking through some key words

Who are you, and who are we? Looking through some key words

Andrew Herxheimer et al. Health Expect. 1999 Mar.

Abstract

The terminology used to describe individuals who come into contact with health services is problematic. Many of the most commonly used words, for example, patient, consumer, user, carry overtones or imply characteristics, which may be misleading or unacceptable to those to whom they are applied.

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