Errors committed with high confidence are hypercorrected

Abstract

The relation between people's confidence in the accuracy of an erroneous response and their later performance was investigated. Most models of human memory suggest that the higher a person's confidence, the stronger the item (in the context of the eliciting cue) that is retrieved from memory. In recall, stronger associates to a cue interfere with competing associates more than do weaker associates. This state of affairs implies that errors endorsed with high, rather than low, confidence should be more difficult to correct by learning the correct response feedback. In contrast to the authors' expectations, highly confident errors were the most likely to be corrected in a subsequent retest. Participants nearly always endorsed the correct response in cases in which both the correct response and the original erroneous response were generated at retest, suggesting that people possess a refined metacognitive ability to know what is correct and incorrect.