Putting the patient in patient safety: linking patient complaints and malpractice risk
- PMID: 12052132
- DOI: 10.1001/jama.287.22.3003
Putting the patient in patient safety: linking patient complaints and malpractice risk
Comment in
-
Malpractice risk and patient complaints.JAMA. 2002 Sep 18;288(11):1353-4; author reply 1354. doi: 10.1001/jama.288.11.1353. JAMA. 2002. PMID: 12234227 No abstract available.
Comment on
-
Patient complaints and malpractice risk.JAMA. 2002 Jun 12;287(22):2951-7. doi: 10.1001/jama.287.22.2951. JAMA. 2002. PMID: 12052124
Similar articles
-
The relation of patient satisfaction with complaints against physicians and malpractice lawsuits.Am J Med. 2005 Oct;118(10):1126-33. doi: 10.1016/j.amjmed.2005.01.060. Am J Med. 2005. PMID: 16194644
-
Patient complaints and malpractice risk.JAMA. 2002 Jun 12;287(22):2951-7. doi: 10.1001/jama.287.22.2951. JAMA. 2002. PMID: 12052124
-
Association of patient satisfaction with complaints and risk management among emergency physicians.J Emerg Med. 2011 Oct;41(4):405-11. doi: 10.1016/j.jemermed.2010.10.021. Epub 2011 Jan 7. J Emerg Med. 2011. PMID: 21215554
-
Patient Safety and the Malpractice System.Oral Maxillofac Surg Clin North Am. 2017 May;29(2):223-227. doi: 10.1016/j.coms.2016.12.010. Epub 2017 Feb 27. Oral Maxillofac Surg Clin North Am. 2017. PMID: 28254407 Review.
-
Strategic risk management: reducing malpractice claims through more effective patient-doctor communication.Am J Med Qual. 1999 Jul-Aug;14(4):153-9. doi: 10.1177/106286069901400402. Am J Med Qual. 1999. PMID: 10452132 Review.
Cited by
-
Retrospective analysis of medical malpractice claims in tertiary hospitals of China: the view from patient safety.BMJ Open. 2020 Sep 24;10(9):e034681. doi: 10.1136/bmjopen-2019-034681. BMJ Open. 2020. PMID: 32973050 Free PMC article.
-
Understanding healthcare professionals' responses to patient complaints in secondary and tertiary care in the UK: A systematic review and behavioural analysis using the Theoretical Domains Framework.Health Res Policy Syst. 2024 Oct 1;22(1):137. doi: 10.1186/s12961-024-01209-4. Health Res Policy Syst. 2024. PMID: 39354470 Free PMC article.
-
Managing patient complaints in China: a qualitative study in Shanghai.BMJ Open. 2014 Aug 21;4(8):e005131. doi: 10.1136/bmjopen-2014-005131. BMJ Open. 2014. PMID: 25146715 Free PMC article.
-
Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia.BMJ Qual Saf. 2013 Jul;22(7):532-40. doi: 10.1136/bmjqs-2012-001691. Epub 2013 Apr 10. BMJ Qual Saf. 2013. PMID: 23576774 Free PMC article.
-
Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights.BMJ Qual Saf. 2020 Aug;29(8):684-695. doi: 10.1136/bmjqs-2019-009704. Epub 2020 Feb 4. BMJ Qual Saf. 2020. PMID: 32019824 Free PMC article. Review.
Publication types
MeSH terms
LinkOut - more resources
Full Text Sources