Telephone contact centre links to primary healthcare reform
- PMID: 12737035
- DOI: 10.12927/hcq..16639
Telephone contact centre links to primary healthcare reform
Abstract
A new telephone health advice service implemented in September 2000 is integral to the Capital Health (Edmonton) Region's strategy to build a comprehensive approach to primary healthcare. Capital Health Link operates 24 hours a day, seven days a week and was the first comprehensive nurse-based health advice phone line in Alberta.