Every user succeeds
Abstract
By applying proven models in user-interface design and training, we deployed a Web-based data collection and reporting system that has been enthusiastically embraced by users with limited computer equipment and skills. Social workers and nurses now submit forms paperlessly as they visit thousands of new mothers across seven counties. The value of the underlying database has been enhanced by immediate validity checks, up-to-the-minute summary reports, and instantaneous access to all previous entries.
References
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- Krug S. Don’t make me think — a common sense approach to web usability. 1st ed. Indianapolis (IN): New Riders Publishing; 2000.
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