Interrupted care. The effects of paging on pediatric resident activities
- PMID: 1496947
- DOI: 10.1001/archpedi.1992.02160190038016
Interrupted care. The effects of paging on pediatric resident activities
Abstract
Objective: To determine the content and urgency of pages and their effect on the activities of pediatric residents.
Design: Prospective survey.
Setting: University-affiliated teaching hospital.
Participants: Seventeen pediatric residents on regular pediatric services.
Interventions: None.
Measurements/main results: On daily logs, interns recorded the activity interrupted by a page and rated the urgency and importance of the page. Almost half of all pages interrupted patient care activities, and 24% interrupted scheduled work rounds or teaching conferences. Interns reported that 34% of pages resulted in a change in patient treatment, but they rated 25% of all pages as unimportant.
Conclusions: "Beepers" frequently interrupt pediatric residents involved in patient care activities and scheduled educational conferences. Studies of interventions aimed at decreasing unnecessary interruptions by pages are needed.
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