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. 2004 Jan-Mar;29(1):2-7.
doi: 10.1097/00004010-200401000-00002.

The shocking cost of turnover in health care

J Deane Waldman  1 , Frank Kelly, Sanjeev Arora, Howard L Smith
Affiliations

The shocking cost of turnover in health care

J Deane Waldman et al. Health Care Manage Rev. 2004 Jan-Mar.

Abstract

Review of turnover costs at a major medical center helps health care managers gain insights about the magnitude and determinants of this managerial challenge and assess the implications for organizational effectiveness. Here, turnover includes hiring, training, and productivity loss costs. Minimum cost of turnover represented a loss of >5 percent of the total annual operating budget.

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Republished in

  • The shocking cost of turnover in health care.
    Waldman JD, Kelly F, Arora S, Smith HL. Waldman JD, et al. Health Care Manage Rev. 2010 Jul-Sep;35(3):206-11. doi: 10.1097/HMR.0b013e3181e3940e. Health Care Manage Rev. 2010. PMID: 20551768

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