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. 2004 May;19(5 Pt 1):456-9.
doi: 10.1111/j.1525-1497.2004.30125.x.

Determinants of resident satisfaction with patients in their continuity clinic

Don R Barnett  1 , Pat F Bass 3rd, Charles H Griffith 3rd, T Shawn Caudill, John F Wilson
Affiliations

Determinants of resident satisfaction with patients in their continuity clinic

Don R Barnett et al. J Gen Intern Med. 2004 May.

Abstract

The purpose of this study was to identify what patient and physician factors influence resident satisfaction with patient encounters in a continuity clinic setting. Resident satisfaction was assessed from postencounter questionnaires completed by 68 internal medicine residents regarding 979 patient encounters. We found that residents were more satisfied with patients diagnosed with general medical problems than with patients diagnosed with pain and psychiatric disorders. First-year residents were less satisfied with patients diagnosed with pain and psychiatric disorders than second- and third-year residents. However, this dissatisfaction with seeing patients with pain or psychiatric disorders lessened as continuity of care was enhanced.

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Figures

FIGURE 1
FIGURE 1
Association of postgraduate year with resident satisfaction by patient diagnosis.§P < .05 for difference between general medicine/other patients versus psychiatry/pain patients for all 3 years. #Difference in resident satisfaction for general medicine/other patients versus pain/psychiatric patients is significantly less for postgraduate year 3 residents than postgraduate year 1 or 2.
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