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. 2004;40(1):24-7, 50, 51.

The external assessment of health services

Charles Shaw
  • PMID: 15114920

The external assessment of health services

Charles Shaw. World Hosp Health Serv. 2004.

Abstract

External assessment is increasingly used worldwide to regulate, improve and market health care providers, especially hospitals. The commonest models are peer review, accreditation, statutory inspection, ISO certification and evaluation (usually internal) against the 'business excellence' framework. Each of these is progressively adapting to meet the changing demands of public accountability, clinical effectiveness and improvement of quality and safety, but the most rapid development is in accreditation.

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