Complaints and quality: handle with care!
- PMID: 15326493
Complaints and quality: handle with care!
Comment on
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The immediate and long-term impact on New Zealand doctors who receive patient complaints.N Z Med J. 2004 Jul 23;117(1198):U972. N Z Med J. 2004. PMID: 15326495
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New Zealand doctors' attitudes towards the complaints and disciplinary process.N Z Med J. 2004 Jul 23;117(1198):U973. N Z Med J. 2004. PMID: 15326496
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Surgeons' experiences of complaints to the Health and Disability Commissioner.N Z Med J. 2004 Jul 23;117(1198):U975. N Z Med J. 2004. PMID: 15326498
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Professional leadership and organisational change: progress towards developing a quality culture in New Zealand's health system.N Z Med J. 2004 Jul 23;117(1198):U978. N Z Med J. 2004. PMID: 15326501 No abstract available.
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New Zealand doctors' attitudes towards the complaints and disciplinary process.N Z Med J. 2004 Jul 23;117(1198):U973. N Z Med J. 2004. PMID: 15326496
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The immediate and long-term impact on New Zealand doctors who receive patient complaints.N Z Med J. 2004 Jul 23;117(1198):U972. N Z Med J. 2004. PMID: 15326495
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