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. 1992 Spring;17(2):33-44.
doi: 10.1097/00004010-199201720-00004.

Determinants of HMO success: the case of Complete Health

L S Widra  1 , M D Fottler
Affiliations

Determinants of HMO success: the case of Complete Health

L S Widra et al. Health Care Manage Rev. 1992 Spring.

Abstract

The health maintenance organization (HMO) industry has experienced a variety of difficulties and criticisms in recent years. Various hybrid models have been proposed to alleviate these problems. This article presents an in-depth case study of factors associated with the success of one such hybrid: an individual practice association (IPA)-model HMO affiliated with an academic health center. The major success factors identified include the plan design/structure, the strategic orientation/practices, and the stakeholder management orientation practices.

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