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Review

. 2005 Dec 3;331(7528):1325-7.

doi: 10.1136/bmj.331.7528.1325.

Communication and navigation around the healthcare system

Jeremy C Wyatt¹, Frank Sullivan

Affiliations

PMID: 16322023
PMCID: PMC1298860
DOI: 10.1136/bmj.331.7528.1325

Review

Communication and navigation around the healthcare system

Jeremy C Wyatt et al. BMJ. 2005.

. 2005 Dec 3;331(7528):1325-7.

doi: 10.1136/bmj.331.7528.1325.

Authors

Jeremy C Wyatt¹, Frank Sullivan

Affiliation

¹ University of Dundee.

PMID: 16322023
PMCID: PMC1298860
DOI: 10.1136/bmj.331.7528.1325

No abstract available

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Figures

Figure 1
A hospital switchboard in 1995—shows the operators' directory and temporary notes. With permission from Martin Loach

Figure 2
NHS HealthSpace website allows patients to store information and will allow them to private access to their personal electronic health records

See this image and copyright information in PMC

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References

1. Coiera EW, Jayasuriya RA, Hardy J, Bannan A, Thorpe ME. Communication loads on clinical staff in the emergency department. Med J Aust 2002;176: 415-8 - PubMed
1. Coiera E, Tombs V. Communication behaviours in a hospital setting: an observational study. BMJ 1998;316: 673-6 - PMC - PubMed
1. Ziguras SJ, Stuart GW, Jackson AC. Assessing the evidence on case management. Br J Psychiatry 2002;181: 17-21 - PubMed
1. Coulter A. When I'm 64: Health choices. Health Expect 2004;7: 95-7 - PMC - PubMed

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