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Review
. 2005 Dec 3;331(7528):1325-7.
doi: 10.1136/bmj.331.7528.1325.

Communication and navigation around the healthcare system

Jeremy C Wyatt  1 , Frank Sullivan
Affiliations
Review

Communication and navigation around the healthcare system

Jeremy C Wyatt et al. BMJ. .
No abstract available

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Figures

Figure 1
Figure 1
A hospital switchboard in 1995—shows the operators' directory and temporary notes. With permission from Martin Loach
Figure 2
Figure 2
NHS HealthSpace website allows patients to store information and will allow them to private access to their personal electronic health records
See this image and copyright information in PMC

References

    1. Coiera EW, Jayasuriya RA, Hardy J, Bannan A, Thorpe ME. Communication loads on clinical staff in the emergency department. Med J Aust 2002;176: 415-8 - PubMed
    1. Coiera E, Tombs V. Communication behaviours in a hospital setting: an observational study. BMJ 1998;316: 673-6 - PMC - PubMed
    1. Ziguras SJ, Stuart GW, Jackson AC. Assessing the evidence on case management. Br J Psychiatry 2002;181: 17-21 - PubMed
    1. Coulter A. When I'm 64: Health choices. Health Expect 2004;7: 95-7 - PMC - PubMed

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