Conflict in the health care workplace
- PMID: 16369603
- PMCID: PMC1291328
- DOI: 10.1080/08998280.2001.11927749
Conflict in the health care workplace
References
-
- Andrew LB. Conflict management, prevention, and resolution in medical settings. Physician Exec. 1999;25(4):38–42. - PubMed
-
- Blum LA, Hunt DW, Hanks J, Nordberg M, Goldstein SN, Spiro DC, Ludwig GG. Rude awakenings. Emerg Med Serv. 1995;24(5):31–34. 73–75, 80–85. - PubMed
-
- Fowler AR, Jr, Bushardt SC, Jones MA. Retaining nurses through conflict resolution. Training staff to confront problems and communicate openly can improve the work climate. Health Prog. 1993;74(5):25–29. - PubMed
-
- Goleman D. Emotional Intelligence: Why It Can Matter More Than IQ. London: Bloomsbury Publishing; 1995.
-
- Goleman D. Working with Emotional Intelligence. New York: Bantam Books; 1998.
LinkOut - more resources
Full Text Sources