A nurse-driven system for improving patient quality outcomes

Abstract

Improvements in nursing care are dependent on key decision makers receiving ongoing and reliable information about outcomes as well as the support of clinical care providers in making change. This article describes the work of one hospital to develop a reporting tool and provides examples of how timely and appropriate reporting of data, combined with a staff-driven improvement process, has resulted in positive nursing and patient outcomes. Recommendations for future improvements in the system and applications to other hospitals are provided.