Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services
- PMID: 16544205
- PMCID: PMC1564125
- DOI: 10.1007/s10488-006-0039-1
Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services
Abstract
Staff turnover in mental health service organizations is an ongoing problem with implications for staff morale, productivity, organizational effectiveness, and implementation of innovation. Recent studies in public sector services have examined the impact of organizational culture and climate on work attitudes (i.e., job satisfaction and organizational commitment) and, ultimately, staff turnover. However, mediational models of the impact of culture and climate on work attitudes have not been examined. The present study examined full and partial mediation models of the effects of culture and climate on work attitudes and the subsequent impact of work attitudes on staff turnover. Multilevel structural equation models supported a partial mediation model in which organizational culture had both direct influence on work attitudes and indirect influence through organizational climate. Work attitudes significantly predicted one-year staff turnover rates. These findings support the contention that both culture and climate impact work attitudes and subsequent staff turnover.
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References
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- Aarons, G. A., Woodbridge, M., & Carmazzi, A. (2003). Examining leadership, organizational climate and service quality in a children’s system of care. In C. Newman, C. Liberton, K. Kutash, & R. Friedman (Eds.), The 15th Annual Research Conference Proceedings, A System of Care for Children’s Mental Health: Expanding the Research Base (pp. 15–18). Tampa: University of South Florida, Louis de la Parte Florida Mental Health Institute.
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- Albizu-Garcã-a CE, Rã-Os R, Juarbe D, Alegrã-a M. Provider turnover in public sector managed mental health care. Journal of Behavioral Health Services & Research. 2004;31(3):255–265. - PubMed
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