Global case management: using the case management model for the care of patients with acute myocardial infarction in a military hospital in Turkey

Abstract

This study was planned in an experimental manner to use the "case management model" for the care of patients with acute myocardial infarction (MI), and to determine the effect of this method on the quality of care, patient and nurse satisfaction, and the patient's inpatient duration at the hospital. Data for the study were obtained using the Patient Information Form, Acute MI Care Protocol (Clinical Pathway), Care Monitoring Scale and Scoring Form, Acute MI Nursing Care Plan, Patient Education Booklet, and a Patient and Nurse Satisfaction Evaluation Survey. Evaluation results showed that the patient group where the case management model was used had increased quality of care, decreased inpatient stay, and increased satisfaction of the patient and the nurse. Therefore, it was suggested that the case management model be used in healthcare institutions in Turkey, care protocols for various diagnoses be developed, and nurses should be trained as case managers to increase the quality of care at healthcare institutions.