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Review
. 2004 Sep;1(9):632-40.
doi: 10.1016/j.jacr.2004.04.015.

Clinical operations management in radiology

Silvia Ondategui-Parra  1 , Ileana E Gill, Jui G Bhagwat, Lisa A Intrieri, Adheet Gogate, Kelly H Zou, Eric Nathanson, Steven E Seltzer, Pablo R Ros
Affiliations
Review

Clinical operations management in radiology

Silvia Ondategui-Parra et al. J Am Coll Radiol. 2004 Sep.

Abstract

Providing radiology services is a complex and technically demanding enterprise in which the application of operations management (OM) tools can play a substantial role in process management and improvement. This paper considers the benefits of an OM process in a radiology setting. Available techniques and concepts of OM are addressed, along with gains and benefits that can be derived from these processes. A reference framework for the radiology processes is described, distinguishing two phases in the initial assessment of a unit: the diagnostic phase and the redesign phase.

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