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. 2007 Nov 3;335(7626):916-8.
doi: 10.1136/bmj.39337.539120.AD.

Improving the quality of care with performance indicators

Azeem Majeed  1 , Helen Lester, Andrew B Bindman
Affiliations

Improving the quality of care with performance indicators

Azeem Majeed et al. BMJ. .

Abstract

Effective improvements in health care require methods to evaluate professional practice. Azeem Majeed, Helen Lester, and Andrew Bindman examine the assessment of quality

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Conflict of interest statement

Competing interests: AM's department has received funding for work on developing methods of measuring quality of care from the Department of Health and Dr Foster Intelligence. HL provides academic advice to the BMA and employers' negotiating teams on the development of the quality and outcomes framework.

Contributors and sources: AM has research interests in the measurement of healthcare quality using administrative and clinical databases. HL has written about pay for performance and has a long research interest in health quality and inequalities. AB does performs research on the impact of polices on low-income persons' access to and quality of care in the United States. This article was based on previous reviews of the measurement of healthcare quality completed by the authors.

Provenance and peer review: Commissioned; externally peer reviewed.

References

    1. Institute of Medicine. Crossing the quality chasm: a new health system for the 21 st century Washington, DC: National Academy Press, 2001
    1. Institute of Medicine. IOM definition of quality www.iom.edu/CMS/8089.aspx
    1. Majeed FA, Voss S. Performance indicators for general practice. BMJ 1995;311:209-10. - PMC - PubMed
    1. Marshall M, Campbell S, Hacker J, Roland M. Quality indicators for general practice London: Royal Society of Medicine, 2002
    1. Goldfield N, Gnani S, Majeed A. Profiling performance in primary care in the USA. BMJ 2003;326:744-7. - PMC - PubMed