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. 2007 Nov 24;335(7629):1075-6.
doi: 10.1136/bmj.39377.387373.AD.

Measuring performance and missing the point?

Iona Heath  1 , Julia Hippisley-Cox, Liam Smeeth
Affiliations

Measuring performance and missing the point?

Iona Heath et al. BMJ. .

Abstract

Targets do not necessarily translate into improvements for service users. Iona Heath, Julia Hippisley-Cox, and Liam Smeeth argue that performance measurement in the UK is shifting focus from what each patient needs and those who need it most

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Conflict of interest statement

Competing interests: All the authors work as NHS general practitioners and are therefore subject to the quality and outcomes framework. JH-C has been commissioned by the Department of Health, National Audit Office, and Disability Rights Commission and the Information Centre to do analysis to inform the development of the quality and outcomes framework. This article reflects her views rather than the views of the commissioning bodies.

Figures

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Policy of inverse care in quality and outcomes framework
See this image and copyright information in PMC

Comment in

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