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Comment
. 2008 Jan;58(546):50-1; author reply 51.
doi: 10.3399/bjgp08X263820.

Measuring patient satisfaction

Comment

Measuring patient satisfaction

Roy Powell. Br J Gen Pract. 2008 Jan.
No abstract available

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References

    1. Hankins M, Fraser A, Hodson A, et al. Measuring patient satisfaction for the Quality and Outcomes Framework. Br J Gen Pract. 2007;57(542):737–740. - PMC - PubMed
    1. Greco M, Powell R, Sweeney K. The Improving Practice Questionnaire (IPQ): a practical tool for general practices seeking patient views. Educ Prim Care. 2003;14(4):440–448.
    1. Greco M, Sweeney K, Brownlea A, McGovern J. The practice accreditation and improvement survey (PAIS) — what patients think. Aust Fam Physician. 2001;30(11):1096–1100. - PubMed
    1. Greco M, Pocklington S. Incorporating patient feedback into vocational training: an interpersonal skills development exercise for GP trainers and registrars. Educ Gen Pract. 2001;12(3):285–291.
    1. Greco M, Cavanagh M, Brownlea A, McGovern J. Validation studies of the Doctors' Interpersonal Skills Questionnaire. Educ Gen Pract. 1999;10:256–264.

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