Jordanian nurses' job stressors and social support

Abstract

Purpose: This study describes stressors of Jordanian nurses and the social support they received to decrease the influence of these stressors. The relationships between the two concepts, and each with the sample's demographics were assessed. Predictors of nurses' stressors as well as social supportive behaviours were also studied.

Methods: A descriptive correlational research design was used. The Nursing Stress Scale and the Inventory of Social Supportive Behaviours were used to collect data from a convenience sample of 464 Jordanian nurses who were working in 13 Jordanian hospitals.

Results: Workload and dealing with issues of death and dying were the most prevalent stressors among Jordanian nurses. Emotional support was the most supportive social behaviour Jordanian nurses reported that they usually receive. Significant correlations were found between nurses' stressors and social supportive behaviours, as well as between nurses' stressors and shift worked, level of education, and model of nursing care provision. Additionally, significant correlations were found between social supportive behaviours and commitment for work and units' decision-making style. Shift worked, nurses' educational level and model of nursing care provision were the best predictors of the nurses' stressors. Shift worked, model of the nursing care provision, marital status and unit's organizational structure were the best predictors of the social supportive behaviour.

Conclusions: Nursing interventions are needed to decrease nurses' stressors; these will help nurses to perform safely their jobs. Various types of social support are needed, particularly emotional support.