Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2008 Jun;23(3):454-66.
doi: 10.1093/her/cyn004. Epub 2008 Mar 17.

Understanding tailoring in communicating about health

Affiliations

Understanding tailoring in communicating about health

Robert P Hawkins et al. Health Educ Res. 2008 Jun.

Abstract

'Tailoring' refers to any of a number of methods for creating communications individualized for their receivers, with the expectation that this individualization will lead to larger intended effects of these communications. Results so far have been generally positive but not consistently so, and this paper seeks to explicate tailoring to help focus future research. Tailoring involves either or both of two classes of goals (enhancing cognitive preconditions for message processing and enhancing message impact through modifying behavioral determinants of goal outcomes) and employs strategies of personalization, feedback and content matching. These goals and strategies intersect in a 2 x 3 matrix in which some strategies and their component tactics match better to some goals than to others. The paper illustrates how this framework can be systematically applied in generating research questions and identifying appropriate study designs for tailoring research.

PubMed Disclaimer

Conflict of interest statement

Conflict of interest statement: None declared.

Figures

Fig. 1
Fig. 1
Tailoring continua.

References

    1. Rimer BJ, Glassman B. Tailoring communications for primary care settings. Methods Inf Med. 1998;37:171–7. - PubMed
    1. Kreuter MW, Strecher V, Glassman B. One size does not fit all: the case for tailoring print materials. Ann Behav Med. 1999;21:1–9. - PubMed
    1. Kreuter MW, Wray R. Tailored and targeted health communication: strategies for enhancing information relevance. Am J Health Behav. 2003;27(Suppl. 3):S227–32. - PubMed
    1. Skinner CM, Campbell MK, Rimer BJ, et al. How effective is tailored print communication? Ann Behav Med. 1999;21:290–8. - PubMed
    1. Strecher V. Computer-tailored smoking cessation materials: a review and discussion. Patient Educ Couns. 1999;36:107–17. - PubMed