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. 2007 Oct 11:2007:414-7.

Capture and classification of problems during CPOE deployment in an academic pediatric center

George R Kim  1 , Marlene R Miller, Margaret A Ardolino, James E Smith, Dorothy C Lee, Christoph U Lehmann
Affiliations

Capture and classification of problems during CPOE deployment in an academic pediatric center

George R Kim et al. AMIA Annu Symp Proc. .

Abstract

During a planned, rapid deployment of a modified commercial CPOE product to units at an academic pediatric center, problems from users and staff were collected and entered in text format on a commercially available online problem tracking system. Content analysis of 278 collected text reports collected over 3 weeks after the 24-hour rollout period revealed several themes: center-specific implementation problems (45%), transfer-handoff-collaboration problems (14%), missing product functionalities (11%), inadequate training (11%), hardware problems (5%), password problems (4%) and human error (2%). This analysis may prove helpful in future deployments of CPOE in pediatric clinical environments.

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References

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