Effect of a Computerized Provider Order Entry (CPOE) system on provider and nurse satisfaction at a community hospital and university hospital

Abstract

Computerized Provider Order Entry (CPOE) has few community hospital implementations with even less known about the effects on providers and nurses. With a pre-post study design, we surveyed providers and nurses at a community and a university hospital about their satisfaction with the ordering process. Overall, the trend for all users was less satisfaction with CPOE. Community providers were very satisfied with the paper ordering process and less satisfied with CPOE (p<0.0001).