Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
Comparative Study
. 2009 Jul;44(7):541-9.
doi: 10.1007/s00127-008-0480-4. Epub 2008 Dec 12.

Satisfaction and burnout among staff of crisis resolution, assertive outreach and community mental health teams. A multicentre cross sectional survey

Affiliations
Comparative Study

Satisfaction and burnout among staff of crisis resolution, assertive outreach and community mental health teams. A multicentre cross sectional survey

Tanya Nelson et al. Soc Psychiatry Psychiatr Epidemiol. 2009 Jul.

Abstract

Background: The NHS Plan required extensive changes in the configuration of mental health services in the UK, including introduction of crisis resolution teams, CRTs. Little is known about the effects of these changes on mental health staff and their recruitment and retention.

Aims: To assess levels of burnout and sources of satisfaction and stress in CRT staff and compare them with assertive outreach team (AOT) and community mental health team (CMHT) staff.

Method: Cross sectional survey using questionnaires, including the Maslach Burnout Inventory, the Minnesota Satisfaction Scale and global job satisfaction item from the Job Diagnostic Survey. All staff in 11 CRTs in 7 London boroughs were included.

Results: One hundred and sixty-nine questionnaires were received (response rate 78%). CRT staff were moderately satisfied with their jobs and scores for the three components of burnout were low or average. Their sense of personal accomplishment was greater than in the other types of team.

Conclusion: Our results suggest that CRTs may be sustainable from a workforce morale perspective, but longer term effects will need to be assessed.

PubMed Disclaimer

References

    1. Br J Psychiatry. 1994 Aug;165(2):204-10 - PubMed
    1. Soc Psychiatry Psychiatr Epidemiol. 1999 Jun;34(6):295-300 - PubMed
    1. J Psychiatr Ment Health Nurs. 2000 Dec;7(6):529-37 - PubMed
    1. J Adv Nurs. 1995 Aug;22(2):347-58 - PubMed
    1. J Adv Nurs. 2001 Oct;36(1):151-62 - PubMed

MeSH terms

LinkOut - more resources