The effects of on-screen, point of care computer reminders on processes and outcomes of care
- PMID: 19588323
- PMCID: PMC4171964
- DOI: 10.1002/14651858.CD001096.pub2
The effects of on-screen, point of care computer reminders on processes and outcomes of care
Abstract
Background: The opportunity to improve care by delivering decision support to clinicians at the point of care represents one of the main incentives for implementing sophisticated clinical information systems. Previous reviews of computer reminder and decision support systems have reported mixed effects, possibly because they did not distinguish point of care computer reminders from e-mail alerts, computer-generated paper reminders, and other modes of delivering 'computer reminders'.
Objectives: To evaluate the effects on processes and outcomes of care attributable to on-screen computer reminders delivered to clinicians at the point of care.
Search strategy: We searched the Cochrane EPOC Group Trials register, MEDLINE, EMBASE and CINAHL and CENTRAL to July 2008, and scanned bibliographies from key articles.
Selection criteria: Studies of a reminder delivered via a computer system routinely used by clinicians, with a randomised or quasi-randomised design and reporting at least one outcome involving a clinical endpoint or adherence to a recommended process of care.
Data collection and analysis: Two authors independently screened studies for eligibility and abstracted data. For each study, we calculated the median improvement in adherence to target processes of care and also identified the outcome with the largest such improvement. We then calculated the median absolute improvement in process adherence across all studies using both the median outcome from each study and the best outcome.
Main results: Twenty-eight studies (reporting a total of thirty-two comparisons) were included. Computer reminders achieved a median improvement in process adherence of 4.2% (interquartile range (IQR): 0.8% to 18.8%) across all reported process outcomes, 3.3% (IQR: 0.5% to 10.6%) for medication ordering, 3.8% (IQR: 0.5% to 6.6%) for vaccinations, and 3.8% (IQR: 0.4% to 16.3%) for test ordering. In a sensitivity analysis using the best outcome from each study, the median improvement was 5.6% (IQR: 2.0% to 19.2%) across all process measures and 6.2% (IQR: 3.0% to 28.0%) across measures of medication ordering. In the eight comparisons that reported dichotomous clinical endpoints, intervention patients experienced a median absolute improvement of 2.5% (IQR: 1.3% to 4.2%). Blood pressure was the most commonly reported clinical endpoint, with intervention patients experiencing a median reduction in their systolic blood pressure of 1.0 mmHg (IQR: 2.3 mmHg reduction to 2.0 mmHg increase).
Authors' conclusions: Point of care computer reminders generally achieve small to modest improvements in provider behaviour. A minority of interventions showed larger effects, but no specific reminder or contextual features were significantly associated with effect magnitude. Further research must identify design features and contextual factors consistently associated with larger improvements in provider behaviour if computer reminders are to succeed on more than a trial and error basis.
Conflict of interest statement
ME and JG are authors on one included study and three excluded studies in this review. Four authors (AM, ME, CRR, JG) are editors or staff within the Cochrane EPOC Review Group. Editors and staff are required to conduct at least one Cochrane review. This requirement ensures that editors are aware of the processes and commitment needed to conduct reviews. This involvement does not seem to be a source of conflict of interest in the Cochrane EPOC Review Group. Any editor or staff who is a review author is excluded from editorial decisions on the review in which they are contributors.
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Comment in
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Summaries of systematic reviews on nursing-related issues from the Cochrane Library, Joanna Briggs Institute and other evidence review, organizations: prepared by Joanna Briggs Institute.J Adv Nurs. 2010 Jan;66(1):16-21. doi: 10.1111/j.1365-2648.2009.05187.x. J Adv Nurs. 2010. PMID: 20423433 No abstract available.
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Clarke 2016 {published data only}
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- Clarke S, Wilson ML, Terhaar M. Using Clinical Decision Support and Dashboard Technology to Improve Heart Team Efficiency and Accuracy in a Transcatheter Aortic Valve Implantation (TAVI) Program. Studies in health technology and informatics 2016;225:98-102. [PMID: ] - PubMed
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Colpaert 2012 {published data only}
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Curtain 2011 {published data only}
Dekarske 2015 {published data only}
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Dexter 2004 {published data only}
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Dixon 2017 {published data only}
Dragan 2015 {published data only}
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- Dragan IF, Newman M, Stark P, Steffensen B, Karimbux N. Using a Simulated Infobutton Linked to an Evidence-Based Resource to Research Drug-Drug Interactions: A Pilot Study with Third-Year Dental Students. Journal of dental education 2015;79(11):1349-55. [PMID: ] - PubMed
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Dykes 2010 {published data only}
Edmiston 2016 {published data only}
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- Edmiston CE, Krepel CJ, Spencer MP, Ferraz AA, Seabrook GR, Lee CJ, et al. Preadmission Application of 2% Chlorhexidine Gluconate (CHG): Enhancing Patient Compliance While Maximizing Skin Surface Concentrations. Infection control and hospital epidemiology 2016;37(3):254-9. [PMID: ] - PubMed
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Fitzgerald 2011 {published data only}
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Fitzpatrick 2017 {published data only}
Flamm 2013 {published data only}
Flanagan 1999 {published data only}
Foy 2011 {published data only}
Freundlich 2013 {published data only}
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Goetz 2013 {published data only}
Grace 2011 {published data only}
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Harpole 1997 {published data only}
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Herasevich 2011 {published data only}
Holmes 2015 {published data only}
Hooper 2012 {published data only}
Humphrey 2011 {published data only}
Ignatov 2016 {published data only}
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James 1993 {published data only}
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Kim 2017 {published data only}
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- Kim JM, Rivera M, Persing N, Bundy DG, Psoter KJ, Ghazarian SR, et al. Electronic Immunization Alerts and Spillover Effects on Other Preventive Care. Clinical pediatrics 2017;56(9):811-20. [PMID: ] - PubMed
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Kostopoulou 2015 {published data only}
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Kralj 2003 {published data only}
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- Lee N J, Chen E S, Currie L M, Donovan M, Hall E K, Jia H, et al. The effect of a mobile clinical decision support system on the diagnosis of obesity and overweight in acute and primary care encounters. ANS Adv Nurs Sci 2009;32(3):211-21. - PubMed
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- Lee P, Liu JC, Hsieh MH, Hao WR, Tseng YT, Liu SH, et al. Cloud-based BP system integrated with CPOE improves self-management of the hypertensive patients: A randomized controlled trial. Computer methods and programs in biomedicine 2016;132:105-13. [PMID: ] - PubMed
Luders 2010 {published data only}
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Luna 2017 {published data only}
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- Luna DR, Rizzato Lede DA, Rubin L, Otero CM, Ortiz JM, Garcia MG, et al. User-Centered Design Improves the Usability of Drug-Drug Interaction Alerts: A Validation Study in the Real Scenario. Studies in health technology and informatics 2017;245:1085-9. [PMID: ] - PubMed
Magnus 2012 {published data only}
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Mainous 2013 {published data only}
Mann 2011 {published data only}
Manns 2012 {published data only}
Martens 2007 {published data only}
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- Martens J D, Weijden T, Severens J L, Clercq P A, Bruijn D P, Kester A D, et al. The effect of computer reminders on GPs' prescribing behaviour: a cluster-randomised trial. Int J Med Inform 2007;76 Suppl 3:S403-16. - PubMed
Martí 2017 {published data only}
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Martinez 2018 {published data only}
Mayne 2014 {published data only}
McAvoy 2013 {published data only}
McCormick 2016 {published data only}
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McDonald 1992 {published data only}
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- McGreevey J D 3rd. Order sets in electronic health records: principles of good practice. Chest 2013;143(1):228-35. - PubMed
McGregor 2006 {published data only}
Mehta 2016 {published data only}
Montgomery 2000 {published data only}
Muth 2018 {published data only}
Nieuwlaat 2012 {published data only}
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- Nieuwlaat R, Hubers L M, Spyropoulos A C, Eikelboom J W, Connolly B J, Van Spall H G, et al. Randomised comparison of a simple warfarin dosing algorithm versus a computerised anticoagulation management system for control of warfarin maintenance therapy. Thromb Haemost 2012;108(6):1228-35. - PubMed
Ornstein 1991 {published data only}
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Pang 2015 {published data only}
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Panjasawatwong 2015 {published data only}
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- Panjasawatwong K, Sessler DI, Stapelfeldt WH, Mayers DB, Mascha EJ, Yang D, et al. A Randomized Trial of a Supplemental Alarm for Critically Low Systolic Blood Pressure. Anesthesia and analgesia 2015;121(6):1500-7. [PMID: ] - PubMed
Peremans 2010 {published data only}
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- Peremans L, Rethans J J, Verhoeven V, Coenen S, Debaene L, Meulemans H, et al. Empowering patients or general practitioners? A randomised clinical trial to improve quality in reproductive health care in Belgium. Eur J Contracept Reprod Health Care 2010;15(4):280-9. - PubMed
Pielmeier 2012 {published data only}
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- Pielmeier U, Rousing M L, Andreassen S, Nielsen B S, Haure P. Decision support for optimized blood glucose control and nutrition in a neurotrauma intensive care unit: preliminary results of clinical advice and prediction accuracy of the Glucosafe system. J Clin Monit Comput 2012;26(4):319-28. - PubMed
Poller 1993 {published data only}
Raebel 2007 {published data only}
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Raja 2015 {published data only}
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- Raja AS, Ip IK, Dunne RM, Schuur JD, Mills AM, Khorasani R. Effects of Performance Feedback Reports on Adherence to Evidence-Based Guidelines in Use of CT for Evaluation of Pulmonary Embolism in the Emergency Department: A Randomized Trial. AJR. American journal of roentgenology 2015;205(5):936-40. [PMID: ] - PubMed
Rapoport 2018 {published data only}
Rathlev 2016 {published data only}
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Reeve 2008 {published data only}
Ribeiro‐Vaz 2012 {published data only}
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Robbins 2012 {published data only}
Rodriguez‐Aldrete 2016 {published data only}
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Rood 2005 {published data only}
Roumie 2006 {published data only}
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- Roumie C L, Elasy T A, Greevy R, Griffin M R, Liu X, Stone W J, et al. Improving blood pressure control through provider education, provider alerts, and patient education: a cluster randomized trial. Ann Intern Med 2006;145(3):165-75. - PubMed
Roy 2009 {published data only}
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- Roy P M, Durieux P, Gillaizeau F, Legall C, Armand-Perroux A, Martino L, et al. A computerized handheld decision-support system to improve pulmonary embolism diagnosis: a randomized trial. Ann Intern Med 2009;151(10):677-86. - PubMed
Roy 2016 {published data only}
Safran 1993 {published data only}
Schnipper 2010‐2 {published data only}
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Shelley 2015 {published data only}
Silva 2013 {published data only}
Simon 2006 {published data only}
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Slok 2016 {published data only}
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Tamblyn 2012 {published data only}
Thomas 2004 {published data only}
Thomas 2018 {published data only}
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References to studies awaiting assessment
Christakis 2001 {published data only}
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Kralj 2003 ‐ classified, excluded {published data only}
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