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Review
. 2010 Jan;25 Suppl 1(Suppl 1):62-7.
doi: 10.1007/s11606-009-1114-6.

Embracing a health services research perspective on personal health records: lessons learned from the VA My HealtheVet system

Kim M Nazi  1 , Timothy P Hogan, Todd H Wagner, D Keith McInnes, Bridget M Smith, David Haggstrom, Neale R Chumbler, Allen L Gifford, Kathleen G Charters, Jason J Saleem, Kenneth R Weingardt, Linda F Fischetti, Frances M Weaver
Affiliations
Review

Embracing a health services research perspective on personal health records: lessons learned from the VA My HealtheVet system

Kim M Nazi et al. J Gen Intern Med. 2010 Jan.

Abstract

Background: Personal health records (PHRs) are designed to help people manage information about their health. Over the past decade, there has been a proliferation of PHRs, but research regarding their effects on clinical, behavioral, and financial outcomes remains limited. The potential for PHRs to facilitate patient-centered care and health system transformation underscores the importance of embracing a broader perspective on PHR research.

Objective: Drawing from the experiences of VA staff to evaluate the My HealtheVet (MHV) PHR, this article advocates for a health services research perspective on the study of PHR systems.

Methods: We describe an organizing framework and research agenda, and offer insights that have emerged from our ongoing efforts regarding the design of PHR-related studies, the need to address PHR data ownership and consent, and the promotion of effective PHR research collaborations.

Conclusion: These lessons are applicable to other PHR systems and the conduct of PHR research across different organizational contexts.

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