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. 2010;6(3-4):236-55.
doi: 10.1080/15524256.2010.529022.

Development of a Web-based educational intervention to improve cross-cultural communication among hospice providers

Ardith Z Doorenbos  1 , Taryn Lindhorst, Stephanie Myers Schim, Eileen Van Schaik, George Demiris, Hope A Wechkin, J Randall Curtis
Affiliations

Development of a Web-based educational intervention to improve cross-cultural communication among hospice providers

Ardith Z Doorenbos et al. J Soc Work End Life Palliat Care. 2010.

Abstract

In this article, the authors describe the theoretical foundation, development, and content of a Web-based educational intervention to improve cross-cultural communication about end-of-life concerns and report on the preliminary evaluation of this intervention using a qualitative study design. The data were collected with non-structured questions in a convenience sample of 21 hospice providers. Participants reported that they found the training appropriate and useful. Participants also reported finding the online delivery convenient and the interactive format valuable. Improving the quality of cross-cultural patient-provider communication can contribute to reducing disparities at end-of-life.

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Figure 1
Applying LEARN
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Receiving feedback
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Patient as teacher
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Learner interface example
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