Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2011 Feb;16(2):178-97.
doi: 10.1080/10810730.2010.535109.

A comprehensive observational coding scheme for analyzing instrumental, affective, and relational communication in health care contexts

Laura A Siminoff  1 , Mary M Step
Affiliations

A comprehensive observational coding scheme for analyzing instrumental, affective, and relational communication in health care contexts

Laura A Siminoff et al. J Health Commun. 2011 Feb.

Abstract

Many observational coding schemes have been offered to measure communication in health care settings. These schemes fall short of capturing multiple functions of communication among providers, patients, and other participants. After a brief review of observational communication coding, the authors present a comprehensive scheme for coding communication that is (a) grounded in communication theory, (b) accounts for instrumental and relational communication, and (c) captures important contextual features with tailored coding templates: the Siminoff Communication Content & Affect Program (SCCAP). To test SCCAP reliability and validity, the authors coded data from two communication studies. The SCCAP provided reliable measurement of communication variables including tailored content areas and observer ratings of speaker immediacy, affiliation, confirmation, and disconfirmation behaviors.

PubMed Disclaimer

Figures

Figure 1
Figure 1
Schematic description of the Siminoff Communication Content & Affect Program.
See this image and copyright information in PMC

References

    1. Andersen PA, Guerrero LK, Buller DB, Jorgensen PF. An empirical comparison of three theories of nonverbal immediacy exchange. Human Communication Research. 1998;24:501–535.
    1. Andersen PA, Guerrero LK, Jones SM. Nonverbal behavior in intimate interactions and intimate relationships. In: Manusov V, Patterson ML, editors. The Sage handbook of nonverbal communication. Thousand Oaks, CA: Sage; 2006. pp. 259–277.
    1. Bales RF. Interaction process analysis: A method for the study of small groups. Chicago: University of Chicago Press; 1976.
    1. Beatty MJ, Dobos JA. Relationship between sons’ perceptions of fathers’ messages and satisfaction in adult son–father relationships. The Southern Communication Journal. 1992;57:277–284.
    1. Berger CR, Calabrese RJ. Some explorations in initial interactions and beyond: Towards a developmental theory of interpersonal communication. Human Communication Research. 1975;1:99–112.

Publication types