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Review

Turbulence

In: Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Apr. Chapter 29.
Affiliations
Review

Turbulence

Bonnie M. Jennings.

Excerpt

Turbulence is a concept that appropriately characterizes contemporary conditions surrounding nurses’ work. Because this concept is more recent in its application to health care, the literature about it in relation to quality care and patient safety is sparser. Nevertheless, as indicated in Table 1, ideas related to turbulence cluster nicely within two themes—communication and workload. Focusing efforts on improving communication and managing workload could offer much needed help to the practicing nurse who is often found working in a highly turbulent environment.

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References

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