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. 2011 Feb;88 Suppl 1(Suppl 1):113-25.
doi: 10.1007/s11524-010-9514-9.

Asthma friendly pharmacies: a model to improve communication and collaboration among pharmacists, patients, and healthcare providers

Tricia M Berry  1 , Theresa R Prosser, Kristin Wilson, Mario Castro
Affiliations

Asthma friendly pharmacies: a model to improve communication and collaboration among pharmacists, patients, and healthcare providers

Tricia M Berry et al. J Urban Health. 2011 Feb.

Abstract

Pharmacists, with expertise in optimizing drug therapy outcomes, are valuable components of the healthcare team and are becoming increasingly involved in public health efforts. Pharmacists and pharmacy technicians in diverse community pharmacy settings can implement a variety of asthma interventions when they are brief, supported by appropriate tools, and integrated into the workflow. The Asthma Friendly Pharmacy (AFP) model addresses the challenges of providing patient-focused care in a community pharmacy setting by offering education to pharmacists and pharmacy technicians on asthma-related pharmaceutical care services, such as identifying or resolving medication-related problems; educating patients about asthma and medication-related concepts; improving communication and strengthening relationships between pharmacists, patients, and other healthcare providers; and establishing higher expectations for the pharmacist's role in patient care and public health efforts. This article describes the feasibility of the model in an urban community pharmacy setting and documents the interventions and communication activities promoted through the AFP model.

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Figures

FIGURE 1
FIGURE 1
Asthma Friendly Pharmacy general workflow.
FIGURE 2
FIGURE 2
Asthma Friendly Pharmacy® fax template.
FIGURE 3
FIGURE 3
Intervention documentation form.
FIGURE 4
FIGURE 4
Asthma Friendly Pharmacy® patient and provider interventions per year.
FIGURE 5
FIGURE 5
Asthma Friendly Pharmacy®: Number and type of patient education interventions 2002–2008.
FIGURE 6
FIGURE 6
Asthma Friendly Pharmacy®: Number and type of provider interventions 2002–2008.
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