Instant messages vs. speech: hormones and why we still need to hear each other

Abstract

Human speech evidently conveys an adaptive advantage, given its apparently rapid dissemination through the ancient world and global use today. As such, speech must be capable of altering human biology in a positive way, possibly through those neuroendocrine mechanisms responsible for strengthening the social bonds between individuals. Indeed, speech between trusted individuals is capable of reducing levels of salivary cortisol, often considered a biomarker of stress, and increasing levels of urinary oxytocin, a hormone involved in the formation and maintenance of positive relationships. It is not clear, however, whether it is the uniquely human grammar, syntax, content and/or choice of words that causes these physiological changes, or whether the prosodic elements of speech, which are present in the vocal cues of many other species, are responsible. In order to tease apart these elements of human communication, we examined the hormonal responses of female children who instant messaged their mothers after undergoing a stressor. We discovered that unlike children interacting with their mothers in person or over the phone, girls who instant messaged did not release oxytocin; instead, these participants showed levels of salivary cortisol as high as control subjects who did not interact with their parents at all. We conclude that the comforting sound of a familiar voice is responsible for the hormonal differences observed and, hence, that similar differences may be seen in other species using vocal cues to communicate.

Fig. 1

Experimental time course.

Fig. 2

Salivary cortisol levels are comparable between children communicating via instant messaging and those who do not communicate with their accompanying parent at all following a laboratory stressor.

Fig. 3

Urinary oxytocin in girls using instant messages to communicate via instant message is also similar to that in girls who have no interaction with their parents at all and is unlike the higher levels observed in girls able to touch or hear the sound of their parents’ voice. Urinary oxytocin is pg/mg creatinine.