Patient satisfaction associated with lower emergency department use but more hospitalisations and higher costs and mortality
- PMID: 22740358
- DOI: 10.1136/eb-2012-100756
Patient satisfaction associated with lower emergency department use but more hospitalisations and higher costs and mortality
Comment on
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The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality.Arch Intern Med. 2012 Mar 12;172(5):405-11. doi: 10.1001/archinternmed.2011.1662. Epub 2012 Feb 13. Arch Intern Med. 2012. PMID: 22331982
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