How are you doing? Patient evaluations of nursing actions

Abstract

1. Quality of patient care can be enhanced if we know what nursing actions psychiatric patients perceive as helpful. Previous research has focused on perceptions of patients on medical-surgical units. 2. Patients diagnosed with bipolar disorder tended to see nursing actions as more helpful and performed more frequently than patients diagnosed with substance abuse. 3. Although positive feedback was identified as one of the most helpful nursing actions, it was rated only average in frequency of performance. 4. Even patients who had histories of long hospitalization did not want nursing staff to do things for them that they could do for themselves. Nurses need to focus on teaching self-care skills rather than "doing for" the patient.