Evaluating the experience of Jordanian women with maternity care services

Abstract

Evaluation of women's experiences about the care they receive during childbirth is important to assess the quality of maternity services. We explored the experiences of Jordanian women to examine whether they were satisfied with their childbirth experiences. Semistructured interviews were conducted with 460 women after giving birth. A content analysis was conducted on the qualitative data. Four themes were identified that represented the women's poor experiences of care during childbirth, including seeing childbirth as a dehumanized experience, feeling that childbirth was processed technologically, a lack of human support, and being in an inappropriate childbirth environment. The findings of this study may help policymakers to provide quality care to women during childbirth.