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. 2014 Sep;41(5):588-97.
doi: 10.1007/s10488-013-0497-1.

Determining engagement in services for high-need individuals with serious mental illness

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Determining engagement in services for high-need individuals with serious mental illness

Thomas E Smith et al. Adm Policy Ment Health. 2014 Sep.

Abstract

This study examined whether Medicaid claims and other administrative data could identify high-need individuals with serious mental illness in need of outreach in a large urban setting. A claims-based notification algorithm identified individuals belonging to high-need cohorts who may not be receiving needed services. Reviewers contacted providers who previously served the individuals to confirm whether they were in need of outreach. Over 10,000 individuals set a notification flag over 12-months. Disengagement was confirmed in 55 % of completed reviews, but outreach was initiated for only 30 %. Disengagement and outreach status varied by high-need cohort.

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Figures

Fig. 1
Fig. 1
Target high-need cohorts and cases reviewed in NYC Care Monitoring Initiative, January–December 2010, Brooklyn
Fig. 2
Fig. 2
Cumulative numbers of individuals in high-need cohorts meeting notifications in Brooklyn, January–December 2010
Fig. 3
Fig. 3
Category assignments for 4,314 completed case reviews with High Clinical Concern subgroup classifications

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