Quality indicators for family support services and their relationship to organizational social context

doi:10.1007/s10488-013-0499-z

. 2014 Jan;41(1):43-54.

doi: 10.1007/s10488-013-0499-z.

Quality indicators for family support services and their relationship to organizational social context

S Serene Olin¹, Nate Williams, Michele Pollock, Kelsey Armusewicz, Krista Kutash, Charles Glisson, Kimberly E Hoagwood

Affiliations

PMID: 23709286
PMCID: PMC3858410
DOI: 10.1007/s10488-013-0499-z

Quality indicators for family support services and their relationship to organizational social context

S Serene Olin et al. Adm Policy Ment Health. 2014 Jan.

. 2014 Jan;41(1):43-54.

doi: 10.1007/s10488-013-0499-z.

Authors

S Serene Olin¹, Nate Williams, Michele Pollock, Kelsey Armusewicz, Krista Kutash, Charles Glisson, Kimberly E Hoagwood

Affiliation

¹ Department of Child and Adolescent Psychiatry, New York University, One Park Avenue, 7th Floor, New York, NY, 10016, USA, serene.olin@nyumc.org.

PMID: 23709286
PMCID: PMC3858410
DOI: 10.1007/s10488-013-0499-z

Abstract

Quality measurement is an important component of healthcare reform. The relationship of quality indicators (QIs) for parent-delivered family support services to organizational social contexts known to improve quality is unexamined. This study employs data collected from 21 child mental health programs that deliver team-based family support services. Performance on two levels of QIs-those targeting the program and staff-were significantly associated with organizational social context profiles and dimensions. High quality program policies are associated with positive organizational cultures and engaging climates. Inappropriate staff practices are associated with resistant cultures. Implications for organizational strategies to improve service quality are discussed.

PubMed Disclaimer

Cited by

Quality indicators for multidisciplinary team functioning in community-based children's mental health services.
Kutash K, Acri M, Pollock M, Armusewicz K, Serene Olin SC, Hoagwood KE. Kutash K, et al. Adm Policy Ment Health. 2014 Jan;41(1):55-68. doi: 10.1007/s10488-013-0508-2. Adm Policy Ment Health. 2014. PMID: 23873037 Free PMC article.
Navigating the storm: How proficient organizational culture promotes clinician retention in the shift to evidence-based practice.
Williams NJ, Beidas RS. Williams NJ, et al. PLoS One. 2018 Dec 21;13(12):e0209745. doi: 10.1371/journal.pone.0209745. eCollection 2018. PLoS One. 2018. PMID: 30576374 Free PMC article.
Embedding school cultures and climates that promote evidence-based practice implementation for youth with autism: A qualitative study.
Williams NJ, Frederick L, Ching A, Mandell D, Kang-Yi C, Locke J. Williams NJ, et al. Autism. 2021 May;25(4):982-994. doi: 10.1177/1362361320974509. Epub 2020 Dec 11. Autism. 2021. PMID: 33307761 Free PMC article.
Linking molar organizational climate and strategic implementation climate to clinicians' use of evidence-based psychotherapy techniques: cross-sectional and lagged analyses from a 2-year observational study.
Williams NJ, Ehrhart MG, Aarons GA, Marcus SC, Beidas RS. Williams NJ, et al. Implement Sci. 2018 Jun 25;13(1):85. doi: 10.1186/s13012-018-0781-2. Implement Sci. 2018. PMID: 29940989 Free PMC article.
Assessing mental health clinicians' intentions to adopt evidence-based treatments: reliability and validity testing of the evidence-based treatment intentions scale.
Williams NJ. Williams NJ. Implement Sci. 2016 May 5;11:60. doi: 10.1186/s13012-016-0417-3. Implement Sci. 2016. PMID: 27150798 Free PMC article.

See all "Cited by" articles

References

1. Aarons GA, Sawitzky AC. Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services. Administration and Policy in Mental Health and Mental Health Services Research. 2006;33(3):289–301. - PMC - PubMed
1. Brunette M, Asher D, Whitley R, Lutz W, Wieder B, Jones A, McHugo G. Implementation of integrated dual disorders treatment: a qualitative analysis of facilitators and barriers. Psychiatric Services. 2008;59(9):989–995. - PubMed
1. Carr JZ, Schmidt AM, Ford JK, DeShon RP. Climate perceptions matter: a meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology. 2003;88(4):605. - PubMed
1. Corrigan P. Impact of consumer-operated services on empowerment and recovery of people with psychiatric disabilities. Psychiatric Services. 2006;57(10):1493–1496. - PubMed
1. Dixon L, Stewart B, Burland J, Delahanty J, Lucksted A, Hoffman M. Pilot study of the effectiveness of the family-to-family education program. Psychiatric Services. 2001;52(7):965–967. - PubMed

Publication types

Actions

MeSH terms

Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions
Actions

Grants and funding

LinkOut - more resources

Full Text Sources
Other Literature Sources
- scite Smart Citations
Medical
- MedlinePlus Health Information

[1] Aarons GA, Sawitzky AC. Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services. Administration and Policy in Mental Health and Mental Health Services Research. 2006;33(3):289–301. - PMC - PubMed

[2] Aarons GA, Sawitzky AC. Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services. Administration and Policy in Mental Health and Mental Health Services Research. 2006;33(3):289–301. - PMC - PubMed

[3] Brunette M, Asher D, Whitley R, Lutz W, Wieder B, Jones A, McHugo G. Implementation of integrated dual disorders treatment: a qualitative analysis of facilitators and barriers. Psychiatric Services. 2008;59(9):989–995. - PubMed

[4] Brunette M, Asher D, Whitley R, Lutz W, Wieder B, Jones A, McHugo G. Implementation of integrated dual disorders treatment: a qualitative analysis of facilitators and barriers. Psychiatric Services. 2008;59(9):989–995. - PubMed

[5] Carr JZ, Schmidt AM, Ford JK, DeShon RP. Climate perceptions matter: a meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology. 2003;88(4):605. - PubMed

[6] Carr JZ, Schmidt AM, Ford JK, DeShon RP. Climate perceptions matter: a meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology. 2003;88(4):605. - PubMed

[7] Corrigan P. Impact of consumer-operated services on empowerment and recovery of people with psychiatric disabilities. Psychiatric Services. 2006;57(10):1493–1496. - PubMed

[8] Corrigan P. Impact of consumer-operated services on empowerment and recovery of people with psychiatric disabilities. Psychiatric Services. 2006;57(10):1493–1496. - PubMed

[9] Dixon L, Stewart B, Burland J, Delahanty J, Lucksted A, Hoffman M. Pilot study of the effectiveness of the family-to-family education program. Psychiatric Services. 2001;52(7):965–967. - PubMed

[10] Dixon L, Stewart B, Burland J, Delahanty J, Lucksted A, Hoffman M. Pilot study of the effectiveness of the family-to-family education program. Psychiatric Services. 2001;52(7):965–967. - PubMed

Save citation to file

Email citation

Add to Collections

Add to My Bibliography

Your saved search

Create a file for external citation management software

Your RSS Feed

Quality indicators for family support services and their relationship to organizational social context

Affiliation

Quality indicators for family support services and their relationship to organizational social context

Authors

Affiliation

Abstract

Similar articles

Cited by

References

Publication types

MeSH terms

Grants and funding

LinkOut - more resources

Full Text Sources

Other Literature Sources

Medical