Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
Meta-Analysis
. 2013 May 31;2013(5):CD009189.
doi: 10.1002/14651858.CD009189.pub2.

Telephone delivered interventions for reducing morbidity and mortality in people with HIV infection

Affiliations
Meta-Analysis

Telephone delivered interventions for reducing morbidity and mortality in people with HIV infection

Sarah Gentry et al. Cochrane Database Syst Rev. .

Abstract

Background: This is one of three Cochrane reviews examining the role of the telephone in HIV/AIDS services. Telephone interventions, delivered either by landline or mobile phone, may be useful in the management of people living with HIV (PLHIV) in many situations. Telephone delivered interventions have the potential to reduce costs, save time and facilitate more support for PLHIV.

Objectives: To assess the effectiveness of voice landline and mobile telephone delivered interventions for reducing morbidity and mortality in people with HIV infection.

Search methods: We searched The Cochrane Central Register of Controlled Trials, MEDLINE, PubMed Central, EMBASE, PsycINFO, ISI Web of Science, Cumulative Index to Nursing & Allied Health, World Health Organisation's The Global Health Library and Current Controlled Trials from 1980 to June 2011. We searched the following grey literature sources: Dissertation Abstracts International, Centre for Agriculture Bioscience International Direct Global Health database, The System for Information on Grey Literature Europe, The Healthcare Management Information Consortium database, Google Scholar, Conference on Retroviruses and Opportunistic Infections, International AIDS Society, AIDS Educational Global Information System and reference lists of articles.

Selection criteria: Randomised controlled trials (RCTs), quasi-randomised controlled trials, controlled before and after studies, and interrupted time series studies comparing the effectiveness of telephone delivered interventions for reducing morbidity and mortality in persons with HIV infection versus in-person interventions or usual care, regardless of demographic characteristics and in all settings. Both mobile and landline telephone interventions were included, but mobile phone messaging interventions were excluded.

Data collection and analysis: Two reviewers independently searched, screened, assessed study quality and extracted data. Primary outcomes were change in behaviour, healthcare uptake or clinical outcomes. Secondary outcomes were appropriateness of the mode of communication, and whether underlying factors for change were altered. Meta-analyses, each of three studies, were performed for medication adherence and depressive symptoms. A narrative synthesis is presented for all other outcomes due to study heterogeneity.

Main results: Out of 14 717 citations, 11 RCTs met the inclusion criteria (1381 participants).Six studies addressed outcomes relating to medication adherence, and there was some evidence from two studies that telephone interventions can improve adherence. A meta-analysis of three studies for which there was sufficient data showed no significant benefit (SMD 0.49, 95% CI -1.12 to 2.11). There was some evidence from a study of young substance abusing HIV positive persons of the efficacy of telephone interventions for reducing risky sexual behaviour, while a trial of older persons found no benefit. Three RCTs addressed virologic outcomes, and there is very little evidence that telephone interventions improved virologic outcomes. Five RCTs addressed outcomes relating to depressive and psychiatric symptoms, and showed some evidence that telephone interventions can be of benefit. Three of these studies which focussed on depressive symptoms were combined in a meta-analysis, which showed no significant benefit (SMD 0.02, 95% CI -0.18 to 0.21 95% CI).

Authors' conclusions: Telephone voice interventions may have a role in improving medication adherence, reducing risky sexual behaviour, and reducing depressive and psychiatric symptoms, but current evidence is sparse, and further research is needed.

PubMed Disclaimer

Conflict of interest statement

None to declare.

Figures

1
1
Study flow diagram.
2
2
Risk of bias graph: review authors' judgements about each risk of bias item presented as percentages across all included studies.
3
3
Risk of bias summary: review authors' judgements about each risk of bias item for each included study.
4
4
Forest plot of comparison: 1 Effects of the interventions for improving medication adherence, outcome: 1.1 ART adherence.
5
5
Forest plot of comparison: 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, outcome: 2.1 Depressive symptoms (BDI score).
1.1
1.1. Analysis
Comparison 1 Effects of the interventions aimed at improving medication adherence, Outcome 1 ART adherence.
2.1
2.1. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 1 Depressive symptoms (BDI score).
2.2
2.2. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 2 Psychiatric distress (General Severity Index of the Brief Symptom Index).
2.3
2.3. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 3 Psychiatric distress (Outcomes questionnaire score).
2.4
2.4. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 4 Psychological distress (Total SCL‐90‐R score).
2.5
2.5. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 5 Life stressor burden (HIV‐related life‐stressor burden scale).
2.6
2.6. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 6 Support from family (PSRS).
2.7
2.7. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 7 Support from friends (PSRS).
2.8
2.8. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 8 Barriers to care (BACS).
2.9
2.9. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 9 Coping self‐efficacy (Coping self‐efficacy scale).
2.10
2.10. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 10 Social well‐being (Social/family well‐being subscale of the FAHI).
2.11
2.11. Analysis
Comparison 2 Effects of the interventions aimed at improving depressive and psychiatric symptoms, Outcome 11 Emotional well‐being (Emotional well‐being subscale of the FAHI).

Update of

References

References to studies included in this review

Collier 2005 {published data only}
    1. Collier AC, Rubaudo H, Mukherjee L, Feinbery J, Fischl MA, Chesney M, et al. A randomized study of serial telephone call support to increase adherence and thereby improve virologic outcome in persons initiating antiretroviral therapy. The Journal of Infectious Diseases 2005;192(8):1398‐406. - PubMed
Cox 2006 {published data only}
    1. Cox HL, Johnson JW, Williamson JC, Russell GB, Wilkin AM. Clinician‐initiated telephone follow‐up improves virologic outcomes in an HIV outpatient clinic. AIDS 2006. XCI International AIDS Conference: Abstract no. TUPR0144.
Heckman 2007 {published data only}
    1. Heckman TG, Carlson B. A randomized clinical trial of two telephone‐delivered, mental health interventions for HIV infected persons in rural areas of the United States. AIDS and Behaviour 2007 Jan;11(1):5‐14. - PubMed
Kalichman 2011 {published data only}
    1. Kalichman SC, Kalichman MO, Cherry C, Swetzes C, Amaral CM, White D, et al. Brief behavioural self‐regulation counselling for HIV treatment adherence delivered by cell phone: an initial test of concept trial. AIDS Patient Care and STDs 2011;25(5):303‐10. - PMC - PubMed
Lovejoy 2011 {published data only}
    1. Lovejoy TI, Heckman TG, Suhr JA, Anderson T, Heckman BD, France CR. Telephone‐administered motivational interviewing reduces risky sexual behaviour in HIV‐positive late middle‐age and older adults: a pilot randomized controlled trial. AIDS and Behaviour 2011;15(8):1623‐34. - PubMed
Lucy 1994 {published data only}
    1. Lucy JR. The effects of TELECARE on psychosocial symptoms in HIV‐seropositive individuals. Thesis (PhD), Fuller Theological Seminary 1994.
Ransom 2008 {published data only}
    1. Ransom D, Heckman TG, Anderson T, Garske J, Holyrod K, Basta T. Telephone‐delivered, interpersonal psychotherapy for HIV‐infected rural persons with depression: a pilot trial. Psychiatric Services 2008;59(8):871‐7. - PubMed
Reynolds 2008 {published data only}
    1. Reynolds NR, Testa MA, Su M, Chesney MA, Neidig JF, Frank I, et al. Telephone support to improve antiretroviral medications adherence: a multisite randomized controlled trial. Journal of Acquired Immune Deficiency Syndromes 2008;47(1):62‐8. - PubMed
Rotheram‐Borus 2004 {published data only}
    1. Rotheram‐Borus MJ, Swendeman D, Comulada WS, Weiss RE, Lee M, Lightfoot M. Prevention for substance‐using HIV‐positive young people: telephone and in‐person delivery. Journal of Acquired Immune Deficiency Syndromes 2004;37 (suppl 2):S68‐S77. - PMC - PubMed
Stein 2007 {published data only}
    1. Stein MD, Herman DS, Bishop D, Anderson BJ, Trisvan E, Lopez R, et al. A telephone‐based intervention for depression in HIV patients: negative results from a randomized clinical trial. AIDS and Behaviour 2007;11(1):15‐23. - PubMed
Watakasol 2010 {published data only}
    1. Watakasol R. Telephone administered intervention to improve medication adherence in HIV‐infected rural persons: a pilot randomized clinical trial. Thesis (PhD), Ohio University 2010.

References to studies excluded from this review

Konkle‐Parker 2010 {published data only}
    1. Konkle‐Parker DJ, Erlen JA, Dubbert PM. Lessons learned from an HIV adherence pilot study in the Deep South. Patientient Education and Counseling 2010;78(1):91‐6. - PMC - PubMed
Puccio 2006 {published data only}
    1. Puccio JA, Belzer M, Olson J, Martinez M, Salata C, Tucker D, et al. The use of cell phone reminder calls for assisting HIV‐infected adolescents and young adults to adhere to highly active antiretroviral therapy: a pilot study. AIDS Patient Care and STDs 2006;20(6):438‐44. - PubMed
Uzma 2011 {published data only}
    1. Uzma, Emmanuel F, Ather U, Zaman S. Efficacy of interventions for improving antiretroviral therapy adherence in HIV/AIDS cases at PIMS, Islamabad. Journal of the International Association of Physicians in AIDS Care 2011;10(6):373‐83. - PubMed
Wang 2010 {published data only}
    1. Wang H, Zhou J, Huang L, Li X, Fennie KP, Williams AB. Effects of nurse‐delivered home visits combined with telephone calls on medication adherence and quality of life in HIV‐infected heroin users in Hunan of China. Journal of Clinical Nursng 2010;19(3‐4):380‐8. - PubMed

Additional references

Aharonovich 2012
    1. Aharonovich E, Greenstein E, O'Leary A, Johnston B, Seol SG, Hasin DS. HealthCall: technology‐based extension of motivational interviewing to reduce non‐injection drug use in HIV primary care patients ‐ a pilot study. AIDS Care 2012;24(12):1461‐9.. - PMC - PubMed
Atun 2011
    1. Atun R, Bataringaya J. Building a durable response to HIV/AIDS: implications for health systems. Journal of Acquired Immune Deficiency Syndromes 2011;57 Suppl 2:S91‐5. - PubMed
Barnighausen 2011
    1. Barnighausen T, Chaiyachati K, Chimbindi N, Peoples A, Haberer J, Newell ML. Interventions to increase antiretroviral adherence in sub‐Saharan Africa: a systematic review of evaluation studies. The Lancet Infectious Diseases 2011;11(12):942‐51. - PMC - PubMed
Bing 2001
    1. Bing E G, Burnam A, Longshore D, Fleishman J A, Sherbourne C D, London A S, et al. Psychiatric disorders and drug use among human immunodeficiency virus‐infected adults in the United States. Archives of General Psychiatry 2001;58:721‐8. - PubMed
Black 2011
    1. Black AD, Car, J, Pagliari C, Anandan C, Cresswell K, Bokun T, et al. The impact of eHealth on the quality and safety of health care: a systematic overview. PloS Medicine 2011;8(1):e1000387. - PMC - PubMed
Bravo 2010
    1. Bravo P, Edwards A, Rollnick S, Elwyn G. Tough decisions faced by people living with HIV: a literature review of psychosocial problems. Aids Reviews 2010;12:76‐88. - PubMed
Bunn 2005
    1. Bunn F, Byrne G, Kendall S. Telephone consultation and triage: effects on health care use and patient satisfaction. Cochrane Database of Systematic Reviews 2004;3:CD004180. - PubMed
Car 2003
    1. Car J, Sheikh A. Telephone consultations. British Medical Journal 2003;326:966‐9. - PMC - PubMed
Car 2004
    1. Car J, Freeman GK, Partridge MR, Sheikh A. Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills. Quality & Safety in Health Care 2004;13:2‐3. - PMC - PubMed
Ciesla 2001
    1. Ciesla JA, Roberts JE. Meta‐analysis of the relationship between HIV infection and risk for depressive disorders. American Journal of Psychiatry 2001;158:725‐30. - PubMed
Cleary 1993
    1. Cleary PD, Fowler FJ, Weissman J, Massagli MP, Wilson I, Seage GR, et al. Health‐related quality of life in persons with acquired immune deficiency syndrome. Medical Care 1993;31:569‐80. - PubMed
de Jongh 2008
    1. Jongh T, Gurol‐Urganci I, Vodopivec‐Jamsek V, Car J, Atun R. Mobile phone messaging telemedicine for facilitating self management of long‐term illnesses (Protocol). Cochrane Database of Systematic Review. Chichester, UK: John Wiley & Sons, Ltd, 2008; Vol. 4:CD007459.
Endnote X4 [Computer program]
    1. Thomson Reuters. Endnote. Version 4. Thomson Reuters, 2009.
EPOC 1998
    1. Cochrane Effective Practice and Organisation of Care group. Draft EPOC methods paper: including interrupted time series (ITS) designs in a EPOC review. http://epoc.cochrane.org/sites/epoc.cochrane.org/files/uploads/inttime.pdf 1998.
EPOC 2002
    1. Cochrane Effective Practice and Organisation of Care group. Cochrane effective practice and organisation of care review group: data collection checklist. http://epoc.cochrane.org/sites/epoc.cochrane.org/files/uploads/datacolle... 2002.
EPOC 2009
    1. Cochrane Effective Practice and Organisation of Care group. Risk of Bias. http://epoc.cochrane.org/epoc‐resources‐review‐authors 2009.
Fishbein 2000
    1. Fishbein M. The role of theory in HIV prevention. Aids Care‐Psychological and Socio‐Medical Aspects of Aids/Hiv 2000;12:273‐8. - PubMed
Foster 1999
    1. Foster J, Jessopp L, Dale J. Concerns and confidence of general practitioners in providing telephone consultations. British Journal of General Practice 1999;49:111‐3. - PMC - PubMed
Hallam 1993
    1. Hallam L. Access to general practice and general practitioners by telephone ‐ the patients view. British Journal of General Practice 1993;43:331‐5. - PMC - PubMed
Haynes 2008
    1. Haynes RB, Ackloo E, Sahota N, McDonald H P, Yao X. Interventions for enhancing medication adherence. Cochrane Database of Systematic Reviews 2008;2:CD00011. - PubMed
Heckman 2002
    1. Heckman TG, Heckman BD, Kochman A, Sikkema KJ, Suhr J, Goodkin K. Psychological symptoms among persons 50 years of age and older living with HIV disease. Aging & Mental Health 2002;6:121‐8. - PubMed
Higgins 2009
    1. Higgins JPT, Green S. Cochrane Handbook for Systematic Reviews of Interventions Version 5.0.2 [updated September 2009]. The Cochrane Collaboration 2009.
Higgins 2011
    1. Higgins J, Green S. Cochrane Handbook for Systematic Reivews of Interventions. Version 5.1.0 [updated March 2011]. The Cochrane Collaboration, 2011. Available from www.cochrane‐handbook.org 2011.
Horvath 2012
    1. Horvath T, Azman H, Kennedy GE, Rutherford GW. Mobile phone text messaging for promoting adherence to antiretroviral therapy in patients with HIV infection. Cochrane Library of Systematic Reviews 2012;3:CD009756. - PMC - PubMed
Hull 2002
    1. Hull S, Hagdrup N, Hart B, Griffiths C, Hennessy E. Boosting uptake of influenza immunisation: a randomised controlled trial of telephone appointing in general practice. British Journal of General Practice 2002;52:712‐6. - PMC - PubMed
ITU‐D 2011
    1. ITU‐D. The world in 2011 facts and figures. Available from http://www.itu.int/ITU‐D/ict/ 2011.
Knobel 2001
    1. Knobel H, Guelar A, Carmona A, Espona M, Gonzalez A, Lopez‐Colomes JL, et al. Virologic outcome and predictors of virologic failure of highly active antiretroviral therapy containing protease inhibitors. AIDS Patient Care and STDs 2001;15:193‐9. - PubMed
Lattimer 1998
    1. Lattimer V, George S, Thompson F, Thomas E, Mullee M, Turnbull J, et al. Safety and effectiveness of nurse telephone consultation in out of hours primary care: randomised controlled trial. British Medical Journal 1998;317:1054‐9. - PMC - PubMed
Lester 2006
    1. Lester RT, Gelmon L, Plummer FA. Cell phones: tightening the communication gap in resource‐limited antiretroviral programmes?. Aids 2006;20:2242‐4. - PubMed
McKinstry 2006
    1. McKinstry B, Sheikh A. Unresolved questions in telephone consulting. Journal of the Royal Society of Medicine 2006;99:2‐3. - PMC - PubMed
Mohr 2008
    1. Mohr DC, Vella L, Hart S, Heckman T, Simon G. The effect of telephone‐administered psychotherapy on symptoms of depression and attrition: a meta‐analysis. Clinical Psychology Science and Practice 2008;15:243‐53. - PMC - PubMed
Mohr 2010
    1. Mohr DC, Siddique J, Ho J, Duffecy J, Jin L, Fokuo JK. Interest in behavioral and psychological treatments delivered face‐to‐face, by telephone, and by internet. Annals of Behavioural Medicine 2010;40(1):89‐98. - PMC - PubMed
Mondy 2007
    1. Mondy K, Tebas P. Cardiovascular risks of antiretroviral therapies. Annual Review of Medicine 2007;58:141‐55. - PubMed
Morrison 1998
    1. Morrison RE, Black D. Telephone medical care of patients with HIV/AIDS. AIDS Patient Care and STDs 1998;12:131‐4. - PubMed
Palella 2006
    1. Palella FJ, Baker RK, Moorman AC, Chmiel JS, Wood KC, Brooks JT, et al. Mortality in the highly active antiretroviral therapy era ‐ Changing causes of death and disease in the HIV outpatient study. Journal of Acquired Immune Deficiency Syndromes 2006;43:27‐34. - PubMed
Paterson 2000
    1. Paterson DL, Swindells S, Mohr J, Brester M, Vergis EN, Squier C, et al. Adherence to protease inhibitor therapy and outcomes in patients with HIV infection. Annals of Internal Medicine 2000;133:21‐30. - PubMed
Reynolds 2003
    1. Reynolds NR. The problem of antiretroviral adherence: a self‐regulatory model for intervention. Aids Care‐Psychological and Socio‐Medical Aspects of Aids/Hiv 2003;15:117‐24. - PubMed
Reynolds 2004
    1. Reynolds NR. Adherence to antiretroviral therapies: state of the science. Current HIV Research 2004;2:207‐14. - PubMed
Roffman 2007
    1. Roffman R. Telephone‐delivered interventions for people living with HIV/AIDS: Guest editorial. Aids and Behavior 2007;11:3‐4. - PubMed
Singh 1999
    1. Singh N, Berman SM, Swindells S, Justis JC, Mohr JA, Squier C, et al. Adherence of human immunodeficiency virus‐infected patients to antiretroviral therapy. Clinical Infectious Diseases 1999;29:824‐30. - PubMed
Stead 2006
    1. Stead LF, Perera R, Lancaster T. Telephone counselling for smoking cessation. Cochrane Database of Systematic Reviews 2006;3:CD002850. - PubMed
Stewart 1995
    1. Stewart MA. Effective physician‐patient communication and health outcomes ‐ a review. Canadian Medical Association Journal 1995;152:1423‐33. - PMC - PubMed
The aids2031 Consortium 2011
    1. The aids2031 Consortium. AIDS: Taking a long‐term view. FT Press 2011.
Tobias 2007
    1. Tobias CR, Cunningham W, Cabral HD, Cunningham CO, Eldred L, Naar‐King S, et al. Living with HIV but without medical care: barriers to engagement. AIDS Patient Care and STDs 2007;21:426‐34. - PubMed
Tucker 2012
    1. Tucker JA, Blum ER, Xie L, Roth DL, Simpson CA. Interactive voice response self‐monitoring to assess risk behaviours in rural substance users living with HIV/AIDS. AIDS and Behaviour 2012;16(2):432‐40. - PMC - PubMed
Tudor Car 2012
    1. Tudor Car L, Gentry S, Velthoven MH, Car J. Telephone communication of HIV testing results for improving knowledge of HIV infection status. Cochrane Database of Systematic Reviews. 2013;1:CD009192. - PubMed
Ullrich 2011
    1. Ullrich A, Ott JJ, Vitoria M, Martin‐Moreno JM, Atun R. Long‐term care of AIDS and non‐communicable diseases. Lancet 2011;377(9766):639‐40. - PubMed
Van Sighem 2010
    1. Sighem AI, Gras LA, Reiss P, Brinkman K, Wolf F. Life expectancy of recently diagnosed asymptomatic HIV‐infected patients approaches that of uninfected individuals. AIDS (London, England) 2010;24(10):1527‐35. [PUBMED: 20467289] - PubMed
Van Velthoven 2012a
    1. Velthoven MH, Tudor Car L, Car J, Atun R. Telephone consultation for improving health of people living with or at risk of HIV: a systematic review. PLoS One 2012;7(5):e36105. - PMC - PubMed
Van Velthoven 2012b
    1. Velthoven MH, Tudor Car L, Gentry S, Car J. Telephone‐delivered interventions for preventing HIV infection in HIV‐negative persons. Cochrane Database of Systematic Reviews. 2013. - PubMed
Van Velthoven 2012c
    1. Van Velthoven, M. H, Brusamento, S, Majeed, A, et al. Scope and effectiveness of mobile phone messaging for HIV/AIDS care: A systematic review. Psychol Health Med 2012 Jul 12 [Epub ahead of print]. - PubMed
Volberding 2010
    1. Volberding PA, Deeks SG. Antiretroviral therapy and management of HIV infection. The Lancet 2010;376:49‐62. - PubMed
Wasson 1992
    1. Wasson J, Gaudette C, Whaley F, Sauvigne A, Baribeau P, Welch H G. Telephone care as a substitute for routine clinic follow‐up. The Journal of the American Medical Association 1992;267:1788‐93. - PubMed
Whittaker 2009
    1. Whittaker R, Borland R, Bullen C, Lin RB, McRobbie H, Rodgers A. Mobile phone‐based interventions for smoking cessation. Cochrane Database of Systematic Reviews 2009;4:CD006611. - PubMed
WHO 2009
    1. WHO. Towards universal access: scaling up priority HIV/AIDS interventions in the health sector : progress report 2009. http://www.who.int/hiv/pub/tuapr_2009_en.pdf 2009.
WHO 2011
    1. WHO. Global HIV/AIDS response: epidemic update and health sector progress towards universal access: progress report 2011. Publications of the WHO are available on the WHO website (www.who.int) 2011.

Publication types

LinkOut - more resources