The Patient Satisfaction Questionnaire Short Form (PSQ-18) as an adaptable, reliable, and validated tool for use in various settings
- PMID: 23883565
- PMCID: PMC3722414
- DOI: 10.3402/meo.v18i0.21747
The Patient Satisfaction Questionnaire Short Form (PSQ-18) as an adaptable, reliable, and validated tool for use in various settings
References
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- Marshall GN, Hays RD. Santa Monica, CA: RAND Corporation; 1994. The Patient Satisfaction Questionnaire Short Form (PSQ-18) p. 7865.
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- Ware JE, Snyder MK, Wright WR. Development and validation of scales to measure patient satisfaction with Medical Care Services. Vol I, Part A: review of literature, overview of methods, and results regarding construction of scales. (NTIS Publication No. PB 288-329) Springfield, VA: National Technical Information Service; 1976.
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- Ware JE, Snyder MK, Wright WR. Development and validation of scales to measure patient satisfaction with Medical Care Services. Vol I, Part B: results regarding scales constructed from the patient satisfaction questionnaire and measures of other health care perceptions. (NTIS Publication No. PB 288-300) Springfield, VA: National Technical Information Service; 1976.
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- Dawn AG, Lee PP, Hall-Stone T, Gable W. Development of a patient satisfaction survey for outpatient care: a brief report. J Med Pract Manag. 2003;19:166–9. - PubMed
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