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. 2013 Nov 27;1(4):251-3.
doi: 10.15171/ijhpm.2013.53. eCollection 2013 Nov.

Patient safety and healthcare quality: the case for language access

Cheri C Wilson  1
Affiliations

Patient safety and healthcare quality: the case for language access

Cheri C Wilson. Int J Health Policy Manag. .

Abstract

This paper aims to provide a description of the need for Culturally and Linguistically Appropriate Services (CLAS) for Limited English Proficient (LEP) patients, an identification of how the lack of CLAS for LEP patients can compromise patient safety and healthcare quality, and discuss barriers to the provision of CLAS.

Keywords: Culturally and Linguistically Appropriate Services; Healthcare Quality; Language Access; Limited English Proficient (LEP); Patient Safety.

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References

    1. Breaking down the Language Barrier: Translating Limited English Proficiency into Practice (Videos available from the U.S. Department of Justice Civil Rights Division at http://www.justice.gov/crt/pressroom/videos.php?group=2.
    1. Texas Association of Healthcare Interpreters and Translators (TAHIT). Public Service Announcement [internet]. Available from: http://www.youtube.com/watch?v=UBLuaoGXOBg.
    1. U.S. Census Bureau, 2010 Census.
    1. U.S. Census Bureau, 2011 American Community Survey.
    1. Pandya C, Batalova J, McHugh M. Limited English Proficient Individuals in the United States: Number, Share, Growth, and Linguistic Diversity. Washington, DC: Migration Policy Institute; 2001.

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