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. 2014 Jun 3;14(6):9776-812.
doi: 10.3390/s140609776.

A multi-collaborative ambient assisted living service description tool

Jorge L Falcó  1 , Esteban Vaquerizo  2 , José Ignacio Artigas  3
Affiliations

A multi-collaborative ambient assisted living service description tool

Jorge L Falcó et al. Sensors (Basel). .

Abstract

Collaboration among different stakeholders is a key factor in the design of Ambient Assisted Living (AAL) environments and services. Throughout several AAL projects we have found repeated difficulties in this collaboration and have learned lessons by the experience of solving real situations. This paper highlights identified critical items for collaboration among technicians, users, company and institutional stakeholders and proposes as a communication tool for a project steering committee a service description tool which includes information from the different fields in comprehensible format for the others. It was first generated in the MonAMI project to promote understanding among different workgroups, proven useful there, and further tested later in some other smaller AAL projects. The concept of scalable service description has proven useful for understanding of different disciplines and for participatory decision making throughout the projects to adapt to singularities and partial successes or faults of each action. This paper introduces such tool, relates with existing methodologies in cooperation in AAL and describes it with a example to offer to AAL community. Further work on this tool will significantly improve results in user-centered design of sustainable services in AAL.

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Figures

Figure 1.
Figure 1.
Conceptual map of service description with items or info-bits generated by each professional group.
Figure 2.
Figure 2.
Cross relation of information-bits generated by user-oriented professionals among different professional groups.
Figure 3.
Figure 3.
Cross relation of information-bits generated by technology-oriented professionals among different professional groups.
Figure 4.
Figure 4.
Cross relation of information-bits generated by market-oriented professionals among different professional groups.
Figure 5.
Figure 5.
Cross relation of information-bits generated by institutions and social context professionals among different professional groups.
Figure 6.
Figure 6.
Modular system description for night falls and wandering prevention.
Figure 7.
Figure 7.
Simplified algorithm for night falls and wandering prevention; actions flow is in red lines; information exchanging is in blue-dotted lines.
Figure 8.
Figure 8.
Service provision chain of services that include calls to service centers: In blue font (outgoing full blue lines) quaternary stakeholders; black (dotted) tertiary, orange (dashed) secondary and red font primary. Violet lines (dash-dot) show contractual and financial relation.
Figure 9.
Figure 9.
Financial and provision paths for service using service center.
Figure 10.
Figure 10.
Modular system description for activity and home status supervision service.
Figure 11.
Figure 11.
Supervision service simplified algorithm.
Figure 12.
Figure 12.
Service provision chain and pattern use for reconfiguration, redesign and regulation bodies information.
See this image and copyright information in PMC

References

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