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Review
. 2014 Dec;99(12):1158-62.
doi: 10.1136/archdischild-2013-304869. Epub 2014 Jul 22.

Engaging children and parents in service design and delivery

A R Bedford Russell  1 , M Passant  2 , H Kitt  3
Affiliations
Review

Engaging children and parents in service design and delivery

A R Bedford Russell et al. Arch Dis Child. 2014 Dec.

Abstract

The involvement of all user groups, including children, young people (CYP) and their parents, encourages people to take responsibility for healthier lifestyle behaviours, improves treatment compliance and leads to more appropriate use of healthcare resources. Initiatives to engage CYP in the UK are gathering momentum, but significant improvements are still needed. There is a national drive from the department of health (DH) and NHS England, strategic clinical networks, operational delivery networks (including newborn networks), charities, parent groups and a number of other bodies to embed CYP involvement in service design and delivery. User engagement and patient choice, is underpinned by the NHS outcomes framework, and a myriad of other DH and NHS England policies and practice frameworks. It is now everybody's business.

Keywords: Children's Rights; General Paediatrics; Health Economics; Health Service; Patient perspective.

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