Patient satisfaction as a quality metric promotes bad medicine--reply
- PMID: 25090189
- PMCID: PMC4648558
- DOI: 10.1001/jamainternmed.2014.1594
Patient satisfaction as a quality metric promotes bad medicine--reply
Conflict of interest statement
Comment on
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Nudging guideline-concordant antibiotic prescribing: a randomized clinical trial.JAMA Intern Med. 2014 Mar;174(3):425-31. doi: 10.1001/jamainternmed.2013.14191. JAMA Intern Med. 2014. PMID: 24474434 Free PMC article. Clinical Trial.
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Patient satisfaction as a quality metric promotes bad medicine.JAMA Intern Med. 2014 Aug;174(8):1418-9. doi: 10.1001/jamainternmed.2014.1624. JAMA Intern Med. 2014. PMID: 25090185 No abstract available.
References
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- Cialdini RB. Influence: Science and Practice. 5. Vol. 4. Boston, MA: Allyn and Bacon; 2008.
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- Allgeier A, Byrne D, Brooks B, Revnes D. The waffle phenomenon: negative evaluations of those who shift attitudinally. J Appl Soc Psychol. 1979;9(2):170–182.
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- Sanchez-Menegay C, Hudes ES, Cummings SR. Patient expectations and satisfaction with medical care for upper respiratory infections. J Gen Intern Med. 1992;7(4):432–434. - PubMed
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